Partner would like the possibility of moving SC server from internal authentication to LDAP on Linux.

I would like a way to set a default zoom level, particularly to 100%. Every day the zoom is automatically set to higher, we have to change it to 100%. It would be nice to have the functionality to set a default, as you can with screen quality.

Now that Windows 10S is out and Applications are locked to the Microsoft Store - we need to still ScreenConnect to our clients using Windows 10S but cannot install the client.  Can the client be added to the Microsoft Store?

Under General would be nice if shows Last Logged On User:

Not just the current but when they log off you can tell who was the last person log in.. would be nice if shows that.

This was previously submitted in the forums, but I can't find a FR on User Echo. Our call center director asked for an update, so I'm resub,it ting and hoping it is already on the roadmap.

http://forum.screenconnect.com/yaf_postst6543_-Silent--Session-Monitoring.aspx

GoToAssist has the ability for privileged users to invisibly connect to a session and monitor a session by one of their representatives. While conencted, the manager cannot interact with the session, but can see the session in real time. The agent has no visibility to the fat that they are connected.

As we've been switching, our Call Center managers have found that they miss this feature.

I would think a similar feature would be useful for quality control.

I would like to a permission that allows a user to view but not control sessions. Currently a host pass can be given with View Only access but that permission can't be given to a user.

Basically, this thread: http://forum.screenconnect.com/yaf_postsm35204_Client-Version-5-6-runs-in-32-bit-mode-on-64-bit-machines.aspx#post35204

Apparently in 5.6 and up, the client service runs as a 32bit process regardless of the OS bit-ness, due to a change from C#/.NET to C++.

This is a problem for a bunch of reasons. Including misreported info, as well as binary access. The "C:\Windows\System32\" folder displayed and accessed in the "Command" section is in fact "C:\Windows\SysWOW64\" and prevents access to a number of command line tools.

The client really needs to be a 64-bit process on 64-Bit OS's.

Example Roles:

Administrator - Us
Technicians - Us
2nd Department Administrators - Others
2nd Department End Users - Others

The 2nd Department by role definition is only able to see and access their Session Group. We do have some Administrators on their side who are able to see all of their machines and can perform all ScreenConnect actions with the agents in their Session Groups.

We'd love an Administrator-level role for this 2nd department that would allow one of their admins to create/delete users and settings for their departments' associated roles. Thank you!

Need a way to extend the countdown timer past 5 seconds when joining a session so it does not automatically switch to a different method if it took 6 or 7 seconds to successfully join the first time. When it switches it not only tries to open another way but sets it that way in the future for next time. After that we need to set it back to the preferred method to connect and occasionally have this battle again if it didn't join instantly.

I made a post on the original forum but considering I don't see any new changes to linux on 5.6 I'd like to post this again here.

The update to Mac & Linux client (specifically linux) is very lacking in terms of appeal/interface/feature rich like it's Windows sibling.

There are features that aren't available on Linux or Mac like remote printing and the new lasso tool for searching for items etc. Not to mention that the interface could use a bit of a change also.

While I appreciate you supporting Linux & Mac as hosts when alot of other companies wouldn't even consider it I think there should be some consideration taken for providing close if not the same usability that Windows users can get.